Gift Card FAQs

Gift Card Terms and Conditions

Portobello River Cruiser Gift Cards are non-refundable and must be used in full. Portobello River Cruiser Gift Cards are treated as cash and cannot be replaced if lost or stolen. Portobello River Cruiser Gift Cards expire a certain number of months after issue. Portobello River Cruiser Gift Cards may only be used for purchases at Portobello River Cruiser and cannot be returned or exchanged for cash. Online transactions must be made within Australia, New Zealand, The United States or The UK to be valid. You can purchase up to 1000.00 or 4 Gift Cards per transaction. May not be re-sold or bartered for cash. A postage fee will apply for Physical Gift Cards. eGift Cards may take up to 24 hours to be valid and may not be redeemable immediately after purchase. We reserve the right to change any of the terms contained in these Terms and Conditions at any time where the change is required. Gift Card transactions are purchased via a secure banking partner (Stripe). By purchasing, redeeming or attempting to redeem a Gift Card, you: accept and agree to be bound by these Terms and Conditions. You may be required to produce proof of identification at the time of redeeming your Gift Card. If you are unable to provide identification Portobello River Cruiser may elect to not accept the Gift Card as payment until you are able to do so. View Portobello River Cruiser’s full terms and conditions.